PRIVACY POLICY

Website: DRESSDAPPER.COM
Last Updated: October 15, 2026

1. Introduction

Welcome to DRESSDAPPER.COM (“we,” “our,” “us,” or “DRESSDAPPER”). We value your privacy and are committed to protecting your personal information when you visit our website, browse our products, place an order, create an account, or communicate with us.

This Privacy Policy explains how we collect, use, store, disclose, and protect your personal information when you access or use our website and related services.

By using DRESSDAPPER.COM, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with this policy, please discontinue using our website.

2. Information We Collect

We may collect the following categories of information when you interact with our website.

A. Personal Information

When you create an account, place an order, or contact us, we may collect:

  • Full name.
  • Email address.
  • Phone number.
  • Billing and delivery addresses.
  • Account login information.
  • Order history and purchase details.
  • Information you voluntarily provide through contact forms or customer support.

B. Order and Transaction Information

When you purchase clothing, footwear, accessories, or other fashion products from our website, we may collect information relating to your purchases, including items ordered, order value, delivery preferences, payment status, and transaction references.

Payments may be processed by third-party payment service providers. We do not intend to collect or store your complete payment card details unless explicitly stated and appropriately secured.

C. Technical Information

When you visit our website, certain technical information may be collected automatically, including:

  • IP address.
  • Browser type and version.
  • Device type and operating system.
  • Pages visited and time spent on the website.
  • Referring websites and general browsing activity.
  • Website usage, diagnostic, and performance data.

D. Cookies and Similar Technologies

We may use cookies and similar technologies to maintain your shopping cart, remember preferences, support account sessions, improve website performance, understand customer interactions, and, where applicable, support marketing activities.

You can manage cookies through your browser settings. Disabling certain cookies may affect shopping cart functionality, account access, or other website features.

3. How We Use Your Information

DRESSDAPPER.COM may use the information we collect to:

  • Process and fulfil orders for clothing and fashion products.
  • Confirm purchases and send order updates.
  • Arrange shipping, delivery, and returns.
  • Process payments, refunds, and order-related transactions.
  • Create and manage customer accounts.
  • Respond to questions, complaints, and customer support requests.
  • Notify customers about important changes to orders, services, or policies.
  • Improve our website, product selection, and shopping experience.
  • Detect, investigate, and prevent fraudulent transactions or unauthorised activity.
  • Maintain appropriate business, accounting, and transaction records.
  • Send promotional offers, product announcements, and marketing communications where permitted by law and, where required, with your consent.
  • Comply with applicable legal and regulatory obligations.

We will not use your personal information for purposes that are incompatible with this policy without an appropriate legal basis.

4. Legal Basis for Processing

Where applicable, we process personal information on one or more of the following grounds:

  • Contractual necessity: To fulfil your orders and provide the services you request.
  • Legal obligations: To meet applicable legal, tax, accounting, and regulatory requirements.
  • Legitimate interests: To maintain website security, prevent fraud, improve our services, and manage our business, where those interests do not override your rights.
  • Consent: Where you have agreed to a particular use of your information, such as certain marketing communications or optional cookies.

Where processing relies on consent, you may withdraw that consent at any time, subject to applicable legal requirements.

5. Sharing Your Information

We do not sell your personal information to third parties for their own independent marketing purposes.

However, we may share relevant information with trusted third parties when necessary to operate our business, including:

  • Payment providers: To process payments, refunds, and transaction verification.
  • Delivery and logistics companies: To deliver your orders to the correct address.
  • Website hosting and technology providers: To maintain our website, online store, databases, and security systems.
  • Analytics and marketing providers: To understand website performance and manage marketing activities where applicable.
  • Professional advisers: Such as accountants, auditors, or legal advisers where necessary.
  • Government and regulatory authorities: Where disclosure is required by law or necessary to protect legal rights and prevent unlawful activity.

We aim to share only the information reasonably necessary for the relevant purpose. Third-party service providers may process information under their own privacy policies and applicable contractual or legal obligations.

6. Payment Security

DRESSDAPPER.COM may offer payment methods supported by third-party payment processors. When you make a payment, your payment information may be handled directly by the relevant provider under its security procedures and privacy policy.

We take reasonable steps to work with reputable payment providers. However, no online payment or data transmission system can be guaranteed to be completely secure.

Customers should avoid sending complete payment card details, passwords, or other sensitive financial information through ordinary email, social media messages, or unsecured communication channels.

7. Data Retention

We retain personal information only for as long as reasonably necessary to fulfil the purposes described in this Privacy Policy, including processing orders, maintaining customer accounts, handling returns and disputes, keeping business records, and meeting legal obligations.

The applicable retention period depends on the type of information, the reason it was collected, and any legal requirements.

When information is no longer required, we will take reasonable steps to delete it, anonymise it, or securely dispose of it, subject to applicable laws and legitimate recordkeeping requirements.

8. Data Security

We implement reasonable technical and organisational measures intended to protect personal information against unauthorised access, disclosure, alteration, loss, or destruction.

These measures may include access restrictions, secure website connections, password protection, security monitoring, and appropriate safeguards provided by our technology partners.

However, the transmission and storage of information online involve risks. We cannot guarantee absolute security.

You are responsible for keeping your account credentials confidential and notifying us if you suspect unauthorised access to your account.

9. Your Privacy Rights

Subject to applicable law, including the Nigeria Data Protection Act 2023 where applicable, you may have the right to:

  • Request access to the personal information we hold about you.
  • Request correction of inaccurate or incomplete information.
  • Request deletion of personal information where legally permitted.
  • Object to certain types of processing.
  • Request restriction of certain processing activities.
  • Request a copy of eligible personal information in a portable format, where applicable.
  • Withdraw consent where processing is based on consent.
  • Opt out of direct marketing communications.
  • Lodge a complaint with the relevant data protection authority.

Some requests may be subject to legal exceptions, identity verification, or recordkeeping obligations.

To exercise your rights, please contact us using the details provided in the Contact Us section below.

10. Marketing Communications

We may send promotional emails or other marketing messages about new arrivals, fashion collections, special offers, and products that may interest you, where permitted by applicable law.

You can opt out of promotional emails by using the unsubscribe link included in the message or by contacting us directly.

Even if you opt out of marketing communications, we may still send essential service messages relating to your purchases, payments, deliveries, account security, or changes to important policies.

11. Third-Party Websites and Services

Our website may contain links to third-party websites, payment platforms, social media services, or other external resources.

We do not control the privacy practices, security, or content of those third parties. If you visit an external website or use a third-party service, we encourage you to review its privacy policy before providing personal information.

This Privacy Policy applies to DRESSDAPPER.COM and does not automatically apply to third-party websites.

12. International Data Transfers

Some of our website hosting providers, payment processors, analytics services, or other service providers may store or process personal information outside Nigeria.

Where personal information is transferred internationally, we will take steps required by applicable data protection law to ensure that the transfer has an appropriate legal basis and that suitable safeguards are in place.

13. Children’s Privacy

DRESSDAPPER.COM is intended for individuals who can lawfully use our services and make purchases under applicable law.

We do not knowingly collect personal information from children in circumstances where doing so would be unlawful. Where parental or guardian authorisation is required, we will handle such information in accordance with applicable law.

If you believe a child has provided personal information to us unlawfully, please contact us so that we can review the matter and take appropriate action.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, website features, service providers, or applicable laws.

Any revised policy will be published on this page with an updated “Last Updated” date. Where required by law, we will provide additional notice or seek consent for material changes.

We encourage you to review this page periodically to remain informed about how we protect your information.

15. Contact Us

If you have questions about this Privacy Policy, wish to exercise your data protection rights, or have a concern about how your personal information is handled, please contact us using the details below.

Business Name: DRESSDAPPER.COM

Address: No. 24, Bamgboye Street, Ilasa, Lagos State, Nigeria.

Phone: +2347011087294

Email: info@dressdapper.com

Website: https://dressdapper.com

We will review privacy-related enquiries and respond within the timeframe required by applicable law.

By using DRESSDAPPER.COM, you acknowledge that you have had the opportunity to review this Privacy Policy and understand how your personal information may be handled in connection with our online fashion and clothing store.